The Challenge: Mr. Thompson, an NDIS participant diagnosed with a hoarding disorder, had accumulated many items over the years, making his living space very crowded and hazardous.

The Solution: Understanding the sensitive nature of hoarding, our team approached the situation with empathy, understanding, and respect.

**Step 1**: Conducted a non-judgmental consultation to understand Mr. Thompson's needs, desires, and preferences.

**Step 2**: Sorted items into categories—keep, donate, store or dispose, with Mr. Thompson's input.

**Step 3**: Deep cleaned and sanitised thoroughly the whole house.

**Step 4**: Organised the remaining items neatly, optimising the space for comfort and accessibility.

The Result: The transformation was significant, and Mr. Thompson appreciated our team's respectful and supportive approach.

**Safety**: Improved living conditions by removing fire hazards and improving air quality.

**Mental Well-being**: Mr. Thompson reported feeling more at ease, relaxed, and in control of his life.

**Client Satisfaction**: 5/5 stars on the post-service survey.

Background: Karen is a participant in the National Disability Insurance Scheme (NDIS), residing in Melbourne. Over time, like many households, Karen's home had accumulated a variety of items in both her kitchen and garage, making these spaces challenging to navigate and use. Recognising her need for a safer and more organised environment, Karen's support coordinator sought the best in the business to help.

The Challenge: Karen's kitchen had become cluttered, with no clear system in place for where items belonged, making everyday tasks like cooking, and cleaning a struggle. Her garage had reached a state where it was nearly inaccessible, preventing Karen from quickly and easily retrieving stored items or using the space efficiently.

The Solution: Having heard of our home decluttering and organising company through our outstanding reviews and high Google ratings, Karen's support coordinator decided to entrust us with the task.

Kitchen Transformation: * Duration: 1 day
* Team: 3 professional organisers

Upon arrival, our team began with a comprehensive assessment of the kitchen. The three home organisers sorted items, discarding, or donating what was no longer needed and categorising the rest. Each item was then given a dedicated space. By the end of the day, the kitchen had undergone a complete transformation. No longer a space of chaos, it was now a functional, streamlined environment where everything had its designated home.

Garage Makeover: * Duration: Half a day
* Team: 2 professional organisers

The garage posed a different challenge. At the start, there was little to no pathway to navigate. Our team's primary goal was to create an accessible space for Karen. They strategised a U-shaped passage, allowing ease of movement. Utilising wall shelving, they maximised vertical storage, ensuring every item had its place, and the floor remained clear. By the afternoon, what was once an overwhelming storage room had transformed into an orderly, accessible space.

The Outcome: Karen's life at home has been transformed. She can now enjoy cooking in her decluttered kitchen, knowing exactly where every item is. Her garage, which was once a source of stress, is now an efficient storage area she can easily access and find whatever she needs in no time.

Feedback from Karen: "I'm beyond grateful for the fantastic job done by the team of organisers. I never imagined my kitchen and garage could look this good! Every day tasks have become so much simpler and stress-free. Thank you for giving me my space back!"

At Clean House Melbourne, we believe everyone deserves a functional space they can feel proud of. Karen's story is just one of many successes we're thrilled to share. Don't hesitate to reach out if you or a loved one require decluttering and organising services. Our team of home organisers is committed to creating beautiful, functional spaces for all.