Have you ever wonder if your NDIS fund can be used to hire a cleaner, gardener, or handyman? This question is one of the questions we are often asked by NDIS participants.

The NDIS can surely provide funding to pay for such household tasks, but only if they satisfy the reasonable and important requirement and are directly involved with your disability.

For instance, if you are unable to mow the lawn due to your disability then you can hire a gardener to get it done using your NDIS funds.

In some situations, the reasonable and necessary criteria can get more comprehensive. If you reside in a share house (or with your parents) and are unable to clean your room, the cost of a cleaner will then be covered by the NDIS, but only to clean your room. Since other residents can clean the rest of the house, the NDIS doesn’t consider covering the entire house reasonable and necessary.

Let us get into the topic and talk about how Clean House Melbourne can assist NDIS participants.

How does NDIS fund it?

The NDIS includes these different household tasks under Support Category 1 (help with daily living). This is major support, so if you have funding in the plan of your Core budget, you can use it to get assistance around your home or garden.

One other option is to have a Support Worker come help you with the jobs you couldn’t do. This is referred to as Assistance with personal Domestic Activities and it also falls under the coverage of Assistance with Daily Living Support Category.

Are you Eligible for Funding for a Cleaner?

Firstly, you will need to be sure you qualify for funding for a cleaner. Cleaning and household maintenance are under the Core Support Assistance with Daily living. This means that if you have funds assigned to this aspect, you can make use of this support.

Additional Tips on Eligibility 


  • The NDIS will only fund household tasks if your disability is keeping you from doing them.
  • If you reside in a shared home with people who can work around the house or garden, the NDIS possibly won’t treat this as reasonable and necessary to pay for a professional to work on the whole property, only your part of the house will be worked on.
  • Support workers can be a better resource for helping you with household activities.
  • Many gardeners and cleaners are possibly registered with the NDIS, so you will need to either make a Plan Management or manage your NDIS funds yourself to access them.
  • Gardeners and cleaners are expected to charge by the hour, including GST, so make sure you both agree on this. If there are any extra costs, they are not allowed to add these to their NDIS invoice because they won’t be paid, but they can add them to the hourly rate.
  • Arranging a service agreement is a better way for you and your provider to agree, so you can monitor your NDIS funds.


Finding a Cleaner that is Registered with NDIS

If you have your fund, you can hire any cleaner of your choice. But you are recommended by the NDIS to select cleaners who are registered with the NDIS. If they are NDIS-registered, it implies that they must keep to the quality and safety requirements of the NDIS Commission. The commission safeguards you and your rights so that you get the topmost quality supports and services.

Do I need to make Use of Certain NDIS-Registered Businesses? 

A lot of cleaners, handymen, and gardeners are small businesses that are probably not registered with the NDIS, because of lack of time or resources. Fortunately, if you are self-managed or Plan Managed, you can still access them through your NDIS funding. If you are managed by NDIS, you will need to get an NDIS-registered provider. Find out more about the advantages of Plan Management and how it can enable you to access unregistered providers.

What Else Should I do during the Hiring Process?

If you are set to contact a cleaner, gardener, or handyman, there are some simple steps you need to take to have a smooth and hassle-free experience between you and your hired provider.

  • Agreed price: The NDIS has an hourly-based system for these services, so you and your hired provider will need to agree on this price before they start the job. Remember that the NDIS will not pay for any amounts excluding the hourly rate, so all other incidental costs should be factored into it.
  • Make a service agreement: A service agreement is a simple written contract that indicates the services to be rendered. Why, and at what price? It is always better to arrange a service agreement with any of your hired service providers.
  • Show them NDIS guide: Since going through the NDIS can be tricky for small businesses. There is a guide for cleaners, gardeners, and handymen, which contain things like invoicing appropriately so the NDIS will pay them.
  • Ensure the provider has a valid ABN (Australia Business Number): Even though the gardener, cleaner, and handyman don’t necessarily need to register with the NDIS, they, however, need a valid ABN to support their services.

Make Use of Support Services from a Provider that is Registered with NDIS 

You can make use of supports from registered NDIS providers instead of going through the stress of hiring a cleaner yourself. Clear House Melbourne makes sure its support workers can assist you with your home management. We can handle anything, starting from cleaning tasks to cooking food for you. We can pair you with a support worker who satisfies your needs.

We consider the following:

  • Personality
  • Culture
  • Multilingual needs (optional)
  • Preference for gender
  • Awareness of the differences in gender and sexual identity

How Clean House Melbourne Can Assist You

Clean House Melbourne is proudly one of the National Disability Insurance Scheme (NDIS), partnering with support services and families all over Australia, rendering cleaning services to people with disabilities.

We have varieties of services that can help participants in taking care of their homes as smoothly as possible. We provide support to NDIS support workers and self-managed participants to get a local service provider who is a professional in their sector.

Our head office can help in making plans to match each individual to make sure their needs are met. We also offer total satisfaction with every one of our services, we will surely surprise you.

Our major priority is to improve the lives of participants by helping them to manage their homes with varieties of services. We can complete our services based on daily, weekly, monthly, or one-off visits. We assist customers with varieties of tasks such as:

  • Carpet Cleaning
  • Deep House Cleaning
  • Mopping
  • Dusting
  • Vacuuming
  • Kitchen Cleaning
  • Window Cleaning
  • Tailored Cleaning Services
  • Bathroom Cleaning
  • Bond and Vacate Cleaning

Whether you need just one service or are planning to start ongoing cleaning services regularly, we can customize our services to meet your needs. Clean House Melbourne doesn’t need a small funding amount or minimum hours of service, which means we can render the actual service that satisfies your needs.

Our cleaning team comes with every necessary equipment and products needed to complete the particular cleaning service that you have chosen, which implies that aside from hiring us as your cleaning provider and agreeing on an easy time, you can rest assured that our team will get the job done independently and to top-quality standard.

Clean House Melbourne boasts of offering a flexible, individual-oriented service to those whom we support. We put our customers’ needs first and are therefore ready to provide support, which includes NDIS cleaning services during weekdays, weekends, and after work hours. Clean House Melbourne and other NDIS-registered providers are committed to supporting customers to enable much independence, preferences, and control to those we support.

You can be sure that the service you will get from us will be of top quality because our major belief is that if we and our family don’t find the support good enough, it is not good enough for a customer. Thanks to our increasing team; we are available to support new customers in all areas of Melbourne.


To find out more about our NDIS cleaning services or other ways that you can get support from Clean House Melbourne, don’t take long to reach out to our friendly team on 0407 094 444 or just email to begin now.

We will make enough time to know more about you and your cleaning needs like the number and types of rooms, level of cleaning needed to provide a suitable service which we will deliver quickly.

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